SMART IT People has an exciting contract opportunity for a Business Analyst with Cloud computing (IaaS/PaaS) knowledge in an Agile methodology environment.


Business Analysis: 4 years
Agile: 2 years
Understands concepts and technologies used in the delivery of IaaS and PaaS cloud services.


Bachelor’s degree in Business or related field from a four-year accredited university; consideration will be given to past Business Analysis experience, certifications.
Four to six years of previous appropriate work experience required
Experience working within the Agile Methodology
Excellent verbal and written communication skills including strong questioning and listening skills and the ability to look beyond obvious answers to understand the impact across the organization.
Ability to quickly obtain the knowledge of our company, organizational business and related technology processes and apply that to your assignments
Ability to deal with complex situations holistically
Ability to work on large scale initiatives that cross business units, sometimes serving in a leadership capacity
Problem solving, decision making, and process thinking skills
Strong analytical skills, and the desire and ability to research and formulate appropriate analytical technology or resolve problem situations
Ability to perform data mining independently and apply analysis techniques to assigned projects
Proven teamwork skills and ability to interact well with others; ability to work with and communicate to a variety of personalities and locations
Self-motivated, and ability to work independently and effectively under deadline pressures
Organized and detail oriented
Ability to understand and utilize concepts and techniques such as work simplification, workflow and process analysis, etc
Proficient use of Microsoft suite of products, and other business analyst tools necessary
Ability and willingness to change in support of the best possible results for the organization


Responsible for investigating business systems, identifying options for improving business systems and bridging the needs of the business with the use of IT. Using a solid working knowledge of the business analysis role and independent judgment, perform analysis activities using consistent business analysis techniques; work as a liaison among stakeholders in achieving project objectives in a concise and streamlined manner. Accountable for medium to large scope initiatives that involve multiple business functions. Work to understand the structure, policies, tools and operations of the organization and to recommend solutions that enable the organization to achieve its goals. Act as a consultant and review all documents on project teams.


As a rule, act as a liaison among stakeholders. These projects may impact multiple business units and functions and are time critical to the organization.
Define the organizations goals in relationship to assigned projects; use collaboration and investigative analysis to identify accurate requirements.
Analyze Current State Processes and Systems using a variety of techniques.
Work closely with Business Partners at all levels in the organization and across business units to proactively define required capabilities and acceptance criteria.
Use a variety of techniques like User Stories, Use Cases, and Diagrams in requirements documentation using JIRA.
Choose appropriate requirements facilitation approach based on the project and stakeholders, i.e. Brainstorming, Workshops, Focus Groups and Interviews.
Clearly define Business, Stakeholder, Solution (Functional & Non-Functional) and Transition requirements.
See projects through to implementation and follow-up with stakeholders to confirm objectives were met.
Manage the issue log and oversee the successful escalation and assignment of issues related to business requirements delivery.
Act as a partner with technical development staff and Quality Assurance to confirm understanding related to requirements; provide consultative support during the creation of the technical design and test planning.

To apply, please send your resume in MS Word format to: with job title in subject line.

Business Analyst - IaaS/PaaS/Agile

Raleigh, NC